Frequently Asked Questions

Everything you need to know about your Illumiflow wardrobe.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items with original tags attached. Exchanges are free, while returns for a refund incur a small restocking fee.

How do I know which size will fit me best?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or sizing down for a tailored look.

Are your clothing materials sustainably sourced?

Yes, Illumiflow is committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or sustainable Tencel fibers.

Can I track my package after it has shipped?

Once your order is processed, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment options through Klarna and Afterpay.